Key Tasks / Job Responsibilities:
• Opening new files and ensuring client care letters dispatched within 24 hours of receipt of instructions
• Matching post with appropriate file on a daily basis
• Ensuring all actioned files are filed in cabinets on a daily basis
• Ensuring the action list is kept up to date on a daily basis
• Inputting of post for Conveyancer as required
• To deal with telephone calls as necessary on behalf of Conveyancer and ensure calls are actioned and where appropriate returned
• Chasing replies to outstanding enquiries and outstanding documentation
• Advising Estate Agents of any progress or problems relating to the file
• All administration in relation to the sale and purchase of residential property, for example: exchange and completion letters, dealing with the H M Land Registry, correspondence with Mortgage Lenders, preparation of contract documentation
• To undertake any other reasonable duties as required which are appropriate to the post
Knowledge / Qualification Requirements:
• An understanding of residential conveyancing process
• Familiarity with case management
• Ability to work in a team
• An ability to work under pressure and to deal with clients and professional people in a polite, sympathetic but straightforward way
Salary circa £12,000 per annum